Follow up and Follow through

• before rolling out any process, think and define
  1. purpose (what winning looks like)
  2. principle (what are the rules, constraints)
  3. practices (what will make us win, given the principles)
• Build a decision log
  • some reports are not good at making decisions, while they get ‘busy’ involved in decisions. A decision log helps to clear which decision belongs them, which one belongs to team
• ’OK, Who does what?’ is a good close-up question for discussion meetings, track those answers and follow up. Given an agreed outcomes, force people to think on what they need to do next.
• Follow up on your follow-ups (turtles all the way down). ‘Where are we on X, and what are we doing about it’ creates some good conversations around hard-talk topics.